Ashish Deb

Ashish Deb

IT Business Systems Analyst

MSc (Eng.) Software Systems and Services Management

My Resume

About Me

Deeply passionate about technology, problem-solving and leading teams and focused on growing my career in Information Technology Management. I am currently working full-time as an IT Business Systems Analyst and am also studying for an MSc (Eng.) in Software Systems and Services Management to expand my expertise and advance professionally.

Professional Skills

Programming Languages

C, C++, Python, R

Web Development

HTML, CSS, Bootstrap

Content and Process Managment

Alfresco (ADF, APS), Hyland IDP, ServiceNow, Wordpress, Shopify

Data & Analytics

MySQL, Splunk, Tableau, Kibana

Project Management

Agile Methodologies, MS Office, VBA, Atlassian JIRA, MIRO, PowerBI

Others

Quick Learning, Smart Work, Problem Solving, Team Management

Professional Experience

Red Hat Logo
Red Hat

Role: IT Business Systems Analyst

Duration: June 2024 - Present

In this role, I collaborate with project managers and sponsors to define project scope and benefits, manage relationships with business partners to ensure project satisfaction, and work to document and capture business requirements. I engage with stakeholders to set goals, address issues, and analyze existing systems to develop improvement strategies. Additionally, I create process models, specifications, and diagrams to guide developers and the project team. I communicate changes to business requirements, coordinate and conduct thorough testing, and provide post-implementation support along with quarterly reviews to assess project success.

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Red Hat

Role: Business Systems Analyst (Intern)

Duration: July 2023 - May 2024

During my internship as a Business Systems Analyst at Red Hat in Brno, I developed and implemented strategies for supported services, including design, troubleshooting, and testing. I established and maintained positive relationships with business partners to ensure project satisfaction and collaborated with cross-functional teams to gather and document business requirements. My role also involved analyzing and improving the efficiency of existing systems and services, and playing a key part in the planning, design, development, and deployment of new applications and enhancements.

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Sylhet Cable Systems Pvt. Ltd.

Role: Assistant System Administrator

Duration: July 2019 - August 2022

As an Assistant System Administrator, my responsibilities included managing the server control room and office network. Initially, I learned about these tasks during a six-month internship and was later promoted to assist the Senior Systems Administrator. My role involved supporting daily operations, maintaining system stability, and ensuring efficient network performance.

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Dessein Lab

Role: Co-Founder and Project Co-Ordinator

Duration: September 2019 - August 2022

As a Co-Founder and Project Coordinator at Dessein Lab in Sylhet, Bangladesh, I managed an Agile team, analyzed requirements, and defined project scopes and budgets. I developed project plans, tracked progress, and tested, researched, and implemented new tools and techniques. My role also involved maintaining product quality, ensuring timely delivery within scope and budget, and achieving stakeholder satisfaction.

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Education

Masaryk University Logo
MSc (Eng.) in Software Systems and Services Management

Masaryk University, Brno, Czech Republic

2022 - Present

Thesis: A Citizen-Centric, Sustainable Smart City Approach for Inclusive Governance and Quality of Life Enhancement.

North East University Bangladesh Logo
BSc (Eng.) in Computer Science & Engineering

North East University Bangladesh, Sylhet, Bangladesh

2015 - 2018

Thesis: Mean Separation Based Tri-Histogram Equalization for Image Contrast Enhancement.

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